To make sure that we protect our staff and are able to serve our customers as best as we can we've made sure that our business is COVID Secure. We have implemented home working for all staff and reduced all unnecessary face to face operations. Meetings are now via Microsoft Teams, (other tools are available if required), and we can offer remote support, monitoring and management of your ...

So everyone is emailing you for your renewed consent to comply with the GDPR regulations coming into force on the 25th May. Like everyone else we've contacted our newsletter subscribers and clients to obtain their informed consent to continue emailing our (ir)regular updates. However there is a lot more to GDPR than email marketing consent, for a start Personally Identifiable Information, ...

Which thought process do you subscribe to when budgeting and planning for your IT infrastructure, servers, endpoints and projects?  Do you replace it when it dies, or do you rotate equipment and replace it on a fixed schedule? How about your applications, do you have a frequency of upgrading major components? Do you manage to stay up to date with releases or do you struggle to schedule the ...

Everyone is shouting about it so I thought I'd chip in too. Despite the massive media coverage there is still a lot of confusion out there about this so these are my thoughts on the matter. This issue is going to continue in the news for weeks as various devices and websites are found to be affected. The chances of it affecting any one individual is vastly remote, but like the lottery no ...

The last thing anyone wants is a server to fail, a pc to die, a virus attack or simple accidental deletion of that vital tender document hours before the deadline. All these things happen, but everyone assumes it won't happen to them. Backups are the least often considered part of the IT infrastructure. Generally an afterthought or oft completed task at the bottom of a busy task list. ...

There has been a lot of talk about the end of support for Windows XP, largely eclipsed by the Heartbleed bug of late, but still a very significant issue for many businesses. If you are still running Windows XP, Windows Server 2003 or Office 2003 you are now in dangerous territory. If the heartbleed bug has shown us anything it is that we need to have supported software for when security ...

Fax feels like an old technology however many offices still regularly use faxes in every day business. However fax machines have changed little in the last 10 years, they sit there taking up space eating ink and paper for when needed. Increasingly people are looking to make space in crowded offices and reduce operating costs by removing fax machine and fax phone lines. Webtree run a fax to ...